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a) Directory. Everfest maintains an optional monthly Paid Subscription Service (“Paid Subscription”, “Subscription” or “Service”) that offers members who are festival vendors or talent (musicians, comedians and other performing artists) to have their business or offering listed in the Everest Festival directory (“the Directory”). Everfest itself is not a festival and does not own, operate or control any of the festivals accessible through the Site.
b) Directory Fees. As a paid user of the Directory, you are subject to subscription fees disclosed to you at the time of purchase and that may be discounted from time to time for special promotional programs. The features and functionality of each version or service level may be changed from time to time at Everfest's discretion. If you subscribe to use a paid version of the Directory on a free-trial basis and you do not cancel the trial before the expiration then, upon the expiration of the trial period, your account will be automatically converted to a paid account and your primary payment method will be billed. Unless stated to the contrary, all charges for paid versions of the Directory are non-refundable, even if your use of the paid version of the Directory is cancelled before the end of your current billing period.
Everfest may change the price for the Paid Subscriptions from time to time, and will communicate any price changes to you in advance, if applicable. We continually update and test various aspects of our platform. We reserve the right to, and by using our service you agree that we may, include you in or exclude you from these test without notice. Unless we expressly communicate otherwise, any price changes will take effect on your next billing cycle upon notice communicated through a posting on the Everfest website or such other means as we may deem appropriate from time to time, such as email. As permitted by local law, you accept the new price by continuing to use the Directory after the price change takes effect. If you do not agree with the price changes, you have the right to reject the change by unsubscribing from the Directory by contacting us at customer service prior to the price change going into effect. Please therefore make sure you read any such notification of price changes carefully.
c) Membership Cycles. Your Directory subscription starts on the date that you sign up for a subscription and submit payment via a valid Payment Method. Unless we otherwise communicate a different time period to you at the time of sign up (such as a multi-month commitment plan), each cycle is one month in length (a “Membership Cycle”), and will automatically renew each month until your membership is cancelled or terminated. For example, if you purchase your subscription on April 5, your membership will automatically renew on May 5 (as further explained in “Billing Cycles,” below). In the event your paid membership began on a day not contained in a given month, we may bill your Payment Method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your Directory subscription on January 31st, your next payment date is likely to be February 28th, and your Payment Method would be billed on that date. Your renewal date may change due to changes in your Subscription. You must provide us with a current, valid, accepted method of payment to use the Directory. We will automatically bill the monthly membership fee to your Payment Method each month until your Subscription is cancelled or terminated. Any additional discounts or refunds that we may choose to provide are in our sole discretion and do not entitle you to any future discounts or refunds in the future.
d) Trials. From time to time we may offer a trial Subscription that includes standard access to the Directory during the trial period. Unless otherwise communicated, a trial begins at the moment of sign up and ends at 11:59pm ET on the last day of the trial (for a one-week trial, this would be the same weekday of following week). Each trial subscription automatically will convert to a regular monthly subscription and price unless canceled by 12pm ET on the day before the last day of trial. Unless we expressly communicate otherwise, trial subscriptions are only available to new customers that have never had a Directory Paid Subscription before, are not transferable, may not be combined with other offers or redeemed for cash and are void where prohibited.
e) Service and Advertisements. Our Service may change from time to time and/or we may stop (permanently or temporarily) providing the Service (or features within the Service), possibly without prior notice to you. Our Service may, at some point, include advertisements, which may be targeted to the content or information on the Service, queries made through the Service, or from other information. The types and extent of advertising on the Service are also subject to change over time. In consideration for providing you the Service, you agree that we and our third party providers and partners may place advertising on our Service or in connection with the display of content or information on our Service.
f) Eligibility. The Directory is not intended for the marketing of software, management platforms or marketing services to festival organizers. Everfest may, at its sole discretion, deem any account promoting such services, directly competitive or otherwise, ineligible for the Directory service and terminate said account. Everfest reserves the right to retain any Directory Fees.
g) Currency. All prices for memberships in the United States are stated in U.S. Dollars.
h) Payment Methods and Security. Everfest uses Stripe as its payment processor and accepts several methods of payment to accommodate your needs. We don't store your credit card information, instead we rely on Stripe to store this information for you. For recurring membership charges, we use your Stripe customer ID that's created through our system to process the payment. More information about this can be found on the Stripe website.
The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. By subscribing to the Directory or submitting an order for other paid services offered through Everfest, you authorize Everfest, or its designated payment processor, to charge a monthly membership fee at the then current rate, and any other charges you may incur in connection with your use of the Everfest Service to your Payment Method. Everfest may suspend or terminate the Services if fees are past due.
For information about how to contact Everfest, please visit our contact page.